Administration / Certification / EXAMINATION

Patient Services & Reception

Run an organized reception desk, route fictional requests, and keep the lobby welcoming.

8 modules85 min study10-question exam

CERTIFICATION ASSESSMENT

Demonstrate your readiness.

10 questions · 8 correct to pass · Untimed · Open book

Entry checklist

○ Sign in to your academy account

○ Complete all 8 modules (0/8)

○ Active Hospital Orientation

Read the exam preparation guide →

How this examination works

Choose one answer per question. Flag questions you want to revisit. Use the numbered navigation to revisit questions and the review screen to identify any unanswered items. Answers stay on this page while you work; leaving or reloading clears an unsubmitted attempt.

Submitting records your score. A pass awards or renews your credential. A failed attempt requires a ten-minute wait. Credentials outside their renewal window cannot be reissued; suspended or revoked records require staff review.

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